At Resillum, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Key Points
- We do not sell your personal data to third parties.
- We make it easy for you to manage your information and communication preferences.
- We use your data to provide excellent customer service, including tailoring information to ensure it is relevant and useful.
Who We Are
Resillum is located at International House, 36-38 Cornhill, London. EC3V 3NG. We are the data controller responsible for your personal information.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services
- To communicate with you about our products and services
- To manage our relationship with you
- To comply with legal obligations
- For internal operations, including troubleshooting, data analysis, and research
- To ensure the security of our website and services
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
Sharing Your Information
We may share your personal information with:
- Service providers who help us operate our business
- Professional advisers (e.g., lawyers, accountants)
- Regulatory authorities, when required by law
We require all third parties to respect the security of your personal data and treat it in accordance with the law.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Your Rights
Under UK data protection laws, you have rights regarding your personal data, including:
- The right to access your data
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise these rights, please contact us using the details provided below.
Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us
- By email: gdpr@resillum.com
- By post: Resillum Ltd, International House, 36-38 Cornhill, London EC3V 3NG
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).